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Terms and Conditions of Sale

ESPAC LIMITED CONDITIONS OF SALE

All transactions will be conducted under our Terms and Conditions of Sale and Purchase, and we would bring to your attention that such Terms and Conditions include a Retention of Title Clause, full details of which are set out below:

a.) The ownership of the property in the goods shall remain in the company until the full price of the goods has been received by Espac Limited (the Company).

Until payment, the Purchaser shall keep the goods separate and store them in such a way that they are identifiable as the property of the Company. Until the property and the goods pass to the Purchaser, the Purchaser shall hold them as bailee for the company and as such be bound by all the fiduciary obligations arising out of such bailment. Notwithstanding the foregoing, the Purchaser shall be entitled to sell the goods but the Purchaser, in his fiduciary capacity as bailee, shall be bound to account fully to the Company in respect of the proceeds segregated in a separate account. The said duty to account is absolute and shall arise on every resale of goods which have been supplied by the Company to the Purchaser and shall not be deemed to be waived whether the resale shall occur within the period of credit granted by the Company to the Purchaser or otherwise.

b.) The Company reserves the right to repossess any goods sold hereunder to the Purchaser in respect of which payment is overdue and thereafter to resell the same.

For this purpose, the Purchaser hereby grants an irrevocable right and licence to the Company through its servants and agents to enter with or without vehicles upon all and any premises on which such goods may be located.

c.) Notwithstanding any of the foregoing, nothing in these Conditions of Sale shall be construed so as to create a Contract of Agency between the Company and the Purchaser vis-Ã -vis any third party and the Purchaser shall at all times resell goods sold to it by the company as a principal in relation to such a third party.

d.) Any problems with invoices must be notified to the Accounts Department within 3 working days of receipt of Invoice.

Invoices cannot be held for payment after 3 working days without notification to the Company.

e.) Please note that in the event of any sums of money not being paid by the Purchaser to the Company within fourteen days of the due date for payment of such sum the Purchaser shall pay interest to the Company upon any such sum from the due date until the actual date of payment at a rate provided by the European Communities (Late Payment in Commercial Transactions) Regulations 2002 (SI 388 of 2002).


Methods of Payment for Cash Customers:

We accept the following methods of payment:

Cash

Cheque

Bank Transfer - If paying by bank Transfer, goods will be released once the funds reach our bank account. Please note as we are Bank of Ireland transfers from other banks can take up to 3 working days.

Damaged Delivery:

If you have received a delivery from our courier and the material is damaged, the drivers manifest must be clearly indicated with explanation of damage of material and signed for. Espac Limited must be notified immediately by phone (01 2805257) or email ([email protected])

In most cases unless otherwise agreed the unloading of machinery is the responsibility of the receiver.If damages occur during unloading the cost of repair is born by the receiver.

Goods Return Procedure:

If you are looking to return material back to us which you no longer want, the material must be in its original packaging and not opened or used. There will be a 10% re-stocking fee applied. If the material is not in the original packaging a 15% re-stocking fee will be applied. We must be informed within two days of receiving the material. The material needs to be returned within 10 working days. Once the material arrives back to Espac Limited, the material will be inspected to ensure that it is in good condition. If material is not in good condition, credit will be refused. If your order is incorrect, we must be informed of this immediately. Espac Limited are not liable for late delivery or short delivery of material.

Faulty Goods:

If you have received packaging material or machinery which you believe may be faulty, you must contact Espac Limited immediately, below is an outline of guidelines to be followed.

Full details of complaint submitted by email in writing to [email protected]

Batch details from the material must be provided or Serial number of the machinery must be provided.


Samples of the material must be sent back to us. Or in the case of machinery, images can be sent direct to us by email ([email protected])

The fault must be identified in the material / machine.

When all relevant information is received, then all samples and information will be sent back to our supplier for material to be tested. Once we have received feedback from our supplier, we will then pass any information onto you, if a credit note is being processed for material, then a credit note will be issued to our customer. Please note that Espac Limited are not liable for any indirect or economic loss arising from Faulty material. Espac Limited must be informed before any material is sent back to Espac Limited. If material is sent back before Espac Limited is informed material may be refused. Ownership is not transferred until goods are paid for in full.

GDPR

General Data Protection Regulation (GDPR) comes into effect on 25th May 2018 and emphasises transparency, security and accountability by data controllers, while at the same time standardising and strengthening the right of European citizens to data privacy.

At Espac Limited, through the course of our day to day business and transactions, we will have collected information about you or your business and under GDPR we need to disclose how that information is held, processed and managed.

For business reasons, we hold the following information on our IT system

Name / address / contact details including phone number, email address and website address.

Credit balance / vat number / company reg number.

The information is held on a secure password protected network at our office in Bray. Information is held for day to day business reasons to enable contact between our office and yours and to ensure we can dispatch items to you like statements, invoices and also for sales related promotions and special offers. Should you wish to have access to this information or wish to have this information removed from our system please contact us on 01 2805257 or [email protected]

Your rights to information

Only employees of our business have access to information. Other entities who would see this information are professional auditors who would access this information within the confines of our building in a secure environment.

You can at any time, make a request to see the information we hold about your account.

Rights for individuals under the GDPR include:


subject access

to have inaccuracies corrected

to have information erased

to object to direct marketing

to restrict the processing of their information, including automated decision-making

data portability

If you ask us to update, remove of delete information about you, we will comply with your request within 28 days. Further information about GDPR can be obtained by contacting our office on 01 280 5257 or [email protected].

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